Mr Chen’s Dumplings
Assuming Mr Chen's Dumplings has an offline store, what would a kiosk in a restaurant look like? Kiosk interface designed for Mr Chen’s Dumplings offline store. The purpose is to enhance the customer's ordering experience.
01
Design Background
In the context of the pandemic, the self-ordering machine Kiosk has gradually become popular. Guests can order food by themselves without interacting with people, which greatly reduces the risk of contracting the virus from contact with people when ordering. Kiosks offer banknote-free transactions, which also greatly control what customers touch. Under this trend, we try to explore how to design a kiosk for self-ordering for a restaurant, and try to improve the ordering experience.
02
Design Concept
This is a team project. We found some problems with existing dumpling restaurants and Kiosks in our previous investigation. My team and I each came up with our own solutions. Finally, after discussion, the function of customizing the number of dumplings and APP linkage will be added to Kiosk. I put forward the idea of barrier-free mode, hoping to better improve the experience of customers with limited height such as disabled or children.
customize
quantity
Accessible
Mode
App
Linkage
03
Design Elements
In this project, I am mainly responsible for the interface design of Kiosk. In order to better unify the style of Kiosk and APP, I refer to the product packaging of Mr Chen's Dumplings. Taking this as inspiration, he drew six cartoon characters of dumplings, steamed buns, fried rice, fried noodles, drinks and seasonings. These images will be used in subsequent Kiosks and APPs.
04
Design Development
User Flow
05